FlightsMojo Privacy Policy

FLIGHTS MOJO LLC (“FlightsMojo”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information entrusted to us by our customers, website visitors, and users of our services.

This Privacy Policy explains how we collect, use, disclose, store, transfer, and safeguard personal information when you access or use www.flightsmojo.com, www.flightsmojo.us, www.flightsmojo.ca, or any related websites, booking platforms, customer support services, mobile applications, communications, and digital services operated by FlightsMojo.

We understand the importance of privacy and are committed to handling personal information responsibly, transparently, and in accordance with applicable privacy and data protection laws.

By accessing or using our services, creating an account, making a booking, contacting our customer support team, subscribing to communications, or otherwise interacting with FlightsMojo, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, you should discontinue use of our services.

FlightsMojo is operated by:

FLIGHTS MOJO LLC

Nevada Business Identification Number: NV20161174534

Registered Office: 7260 W. Azure Dr, Suite 140-814, Las Vegas, Nevada 89130, United States

Website: www.flightsmojo.com

Customer Support: care@flightsmojo.com

FlightsMojo operates as an online travel agency and booking intermediary that facilitates flight reservations and related travel services through airlines, airline consolidators, reservation systems, and other travel suppliers.

For the purposes of this Privacy Policy, FlightsMojo is responsible for determining how and why personal information is collected and processed through our services.

The information we collect depends upon how you interact with our Website, booking platform, and customer support services.

We may collect personal information directly from you, automatically through your use of our services, from travel suppliers, payment providers, and other lawful sources.

Information You Provide Directly

When you search for flights, make a reservation, contact customer support, subscribe to communications, or otherwise interact with FlightsMojo, we may collect information including:

• Full legal name;
• Date of birth;
• Gender where required for booking purposes;
• Nationality;
• Passport information;
• Government-issued identification details where required;
• Email address;
• Telephone number;
• Billing address;
• Travel preferences;
• Frequent flyer information;
• Emergency contact information;
• Special assistance requests;
• Information provided during customer support interactions.

Certain airlines, government authorities, and airport operators require specific passenger information before travel. FlightsMojo may collect and transmit such information where necessary to facilitate travel arrangements and comply with supplier requirements.

Payment Information

When a booking is made, payment information may be collected and processed through secure third-party payment providers.

Depending on the payment method used, information processed may include:

• Cardholder name;
• Payment card details;
• Billing information;
• Transaction references;
• Authorization information;
• Fraud screening information.

FlightsMojo generally does not store complete payment card information and relies on secure payment service providers to process transactions.

Communications Information

When you communicate with FlightsMojo by email, telephone, live chat, social media, or other communication channels, we may retain records of those communications.

This may include:

• Customer support inquiries;
• Complaint correspondence;
• Booking assistance requests;
• Feedback submissions;
• Survey responses;
• Email correspondence;
• Chat transcripts;
• Telephone recordings where permitted by law.

These records help us provide support, improve our services, resolve disputes, and comply with legal obligations.

When you access our Website, certain technical and usage information may be collected automatically through cookies, analytics technologies, server logs, pixels, and similar technologies.

Such information may include:

• Internet Protocol (IP) address;
• Browser type and version;
• Device identifiers;
• Operating system;
• Geographic location derived from IP address;
• Device settings;
• Website usage information;
• Search activity;
• Pages viewed;
• Referral sources;
• Session information;
• Booking behavior.

This information helps us understand how visitors interact with our Website, improve performance, maintain security, prevent fraud, and enhance the customer experience.

Additional information regarding cookies and tracking technologies can be found in our Cookie Policy.

FlightsMojo uses personal information only where necessary for legitimate business purposes and lawful operational activities.

To Provide Travel Services

The primary purpose for collecting personal information is to facilitate flight bookings and related travel services.

We use personal information to:

• Search and reserve flights;
• Issue tickets;
• Confirm bookings;
• Process booking modifications;
• Manage cancellations;
• Facilitate refunds;
• Communicate itinerary updates;
• Provide customer support.

Without certain information, we may be unable to complete or manage a booking.

To Communicate With You

We use contact information to communicate regarding:

• Booking confirmations;
• Flight updates;
• Travel disruptions;
• Customer support inquiries;
• Service-related notifications;
• Security alerts.

These communications are necessary to provide services and are not generally considered marketing communications.

To Process Payments

Personal information may be used to:

• Process payments;
• Verify transactions;
• Detect fraud;
• Prevent unauthorized activity;
• Comply with financial regulations;
• Resolve payment disputes.

To Improve Our Services

We analyze customer interactions and Website usage in order to:

• Improve Website functionality;
• Enhance booking experiences;
• Develop new features;
• Identify technical issues;
• Improve customer service;
• Optimize platform performance.

For Marketing and Promotional Activities

Where permitted by applicable law, FlightsMojo may send promotional communications regarding products, services, travel opportunities, special offers, and company updates.

You may opt out of marketing communications at any time by following unsubscribe instructions contained in the communication or by contacting us directly.

Opting out of marketing communications will not affect service-related communications relating to bookings or customer support.

FlightsMojo does not sell personal information to third parties.

However, we may disclose personal information where necessary to provide services, fulfill bookings, comply with legal obligations, or protect legitimate business interests.

Airlines and Travel Suppliers

In order to facilitate travel bookings, personal information may be shared with:

• Airlines;
• Airline consolidators;
• Reservation systems;
• Airport service providers;
• Ground transportation providers;
• Other travel suppliers involved in fulfilling a booking.

Such disclosures are necessary to complete reservations and provide travel services.

Payment Service Providers

Personal information may be shared with payment processors, financial institutions, banks, card networks, fraud prevention providers, and related service providers in connection with payment processing and transaction security.

Technology and Service Providers

FlightsMojo may engage third-party providers that assist with:

• Website hosting;
• Cloud infrastructure;
• Customer support systems;
• Data analytics;
• Security monitoring;
• Marketing communications;
• Reservation technologies.

These providers are authorized to process information only to the extent necessary to provide services on our behalf.

FlightsMojo operates in a global travel environment and works with airlines, reservation systems, technology providers, payment processors, and travel suppliers located in various countries around the world.

As a result, personal information may be transferred to, stored in, or processed in countries outside your province, state, territory, or country of residence.

These countries may have privacy laws that differ from those applicable in your jurisdiction.

Where personal information is transferred internationally, FlightsMojo takes reasonable measures designed to ensure that appropriate safeguards are implemented to protect personal information and that information is processed in a manner consistent with this Privacy Policy.

By using our services, making a booking, or providing personal information to FlightsMojo, you acknowledge that international transfers of personal information may be necessary to facilitate travel services and operate our business.

FlightsMojo retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records.

Retention periods may vary depending upon:

• The nature of the information collected;
• The type of booking involved;
• Applicable legal requirements;
• Regulatory obligations;
• Tax and accounting requirements;
• Fraud prevention needs;
• Ongoing customer service matters.

When personal information is no longer required, FlightsMojo will take reasonable steps to securely delete, anonymize, or otherwise dispose of the information in accordance with applicable laws and business practices.

FlightsMojo recognizes the importance of protecting personal information and maintains administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.

Security measures may include:

• Secure network infrastructure;
• Encryption technologies;
• Access controls;
• Authentication procedures;
• Monitoring systems;
• Fraud prevention measures;
• Employee confidentiality obligations.

While FlightsMojo takes reasonable precautions to safeguard personal information, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Accordingly, FlightsMojo cannot guarantee absolute security and encourages users to exercise caution when transmitting information online.

Depending upon your location and applicable law, you may have certain rights regarding personal information held by FlightsMojo.

These rights may include the ability to:

• Request access to personal information;
• Request correction of inaccurate information;
• Request deletion of personal information;
• Request information regarding how personal information is used;
• Withdraw consent where processing is based upon consent;
• Object to certain uses of personal information;
• Request restrictions on certain processing activities.

FlightsMojo will consider and respond to requests in accordance with applicable legal requirements.

To protect privacy and security, FlightsMojo may request verification of identity before responding to requests relating to personal information.

FlightsMojo recognizes that residents of Canada may have privacy rights under applicable federal and provincial privacy legislation.

Canadian residents may request access to personal information held by FlightsMojo and may request correction of inaccurate information where permitted by applicable law.

Where consent forms the basis for processing personal information, Canadian residents may withdraw consent subject to legal, contractual, or operational limitations.

FlightsMojo will respond to privacy-related inquiries and requests from Canadian residents in accordance with applicable privacy legislation.

FlightsMojo may send promotional communications regarding travel products, services, special offers, and company updates where permitted by applicable law.

Marketing communications may be delivered through:

• Email;
• SMS messages;
• Push notifications;
• Online advertising platforms;
• Other communication channels.

Customers may opt out of receiving marketing communications at any time by:

• Using the unsubscribe mechanism contained within communications;
• Adjusting account preferences where available;
• Contacting FlightsMojo directly.

Please note that opting out of marketing communications will not affect transactional or service-related communications relating to bookings, customer support, security matters, or legal notices.

FlightsMojo uses cookies and similar technologies to enhance website functionality, improve performance, maintain security, analyze usage patterns, and support marketing activities.

Cookies may be used to:

• Remember user preferences;
• Maintain session information;
• Improve website functionality;
• Analyze website performance;
• Support advertising and marketing initiatives;
• Detect fraudulent activity.

Further information regarding cookies and tracking technologies can be found in our Cookie Policy.

Users may manage cookie preferences through browser settings and cookie preference tools made available on the Website.

The Website may contain links to third-party websites, applications, booking systems, airline websites, payment platforms, and other external services.

FlightsMojo does not control and is not responsible for the privacy practices, content, security, or policies of third-party websites or services.

Users who access third-party services through links provided on the Website should review the privacy policies and terms applicable to those services before providing personal information.

This Privacy Policy applies only to information collected by FlightsMojo.

FlightsMojo's services are intended for use by individuals who are at least eighteen (18) years of age or who are using the services under the supervision of a parent or legal guardian.

FlightsMojo does not knowingly collect personal information directly from children in violation of applicable law.

Where travel bookings involve minors, information relating to those passengers may be collected solely for the purpose of arranging travel services and fulfilling booking requirements.

If FlightsMojo becomes aware that personal information has been collected in a manner inconsistent with applicable law, reasonable steps will be taken to address the matter appropriately.

FlightsMojo may disclose personal information where required or permitted by law, including where necessary to:

• Comply with legal obligations;
• Respond to lawful requests from government authorities;
• Protect rights, property, or safety;
• Prevent fraud or illegal activity;
• Enforce contractual rights;
• Defend legal claims.

FlightsMojo may also disclose personal information in connection with a merger, acquisition, corporate restructuring, financing transaction, sale of assets, or other business transaction involving all or part of the company.

FlightsMojo may update this Privacy Policy periodically to reflect changes in business operations, legal requirements, technology, industry practices, or service offerings.

Any revised version will be published on the Website together with the updated effective date.

Where required by law, additional notice may be provided regarding material changes.

We encourage users to review this Privacy Policy periodically to remain informed regarding how personal information is collected, used, and protected.

If you have questions regarding this Privacy Policy, our privacy practices, or personal information processed by FlightsMojo, please contact us using the contact information below:

FLIGHTS MOJO LLC

Nevada Business Identification Number: NV20161174534

7260 W. Azure Dr, Suite 140-814, Las Vegas, Nevada 89130, United States

Website: www.flightsmojo.com

Email: care@flightsmojo.com

We will make reasonable efforts to respond to inquiries and requests relating to privacy and personal information in accordance with applicable legal requirements.